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ERP CRM Training in India

BestERP offers best ERP CRM Training in India with most experienced professionals. Our Instructors are working in ERP CRM and related technologies for more years in MNC’s. We aware of industry needs and we are offering ERP CRM Training in India in more practical way. Our team of ERP CRM trainers offers ERP CRM in Classroom training, ERP CRM Online Training and ERP CRM Corporate Training services. We framed our syllabus to match with the real world requirements for both beginner level to advanced level. Our training will be handled in either weekday or weekends programme depends on participants requirement.

We do offer Fast-Track ERP CRM Training in India and One-to-One ERP CRM Training in India. Here are the major topics we cover under this ERP CRM course Syllabus Over view of CRM Architecture, Business Partner, Business categories, BP Roles & Grouping, BP Relationships, Business partner Hierarchy, Organizational Management, Organizational Model, Org Determination, Territory Management, Territory Hierarchy Levels, Product Master, Attributes & Set Type, Hierarchies & Categories, Product types, Maintain Products, Transactional Processing, CRM User Interface, Marketing, Sales, Service, Interaction Center, Middleware.Every topic will be covered in mostly practical way with examples.

ERP CRM Training in India Advantages

  • Training mode - Classroom / Online
  • Real-Time Project Training
  • Hands-on (Practical) Training
  • 100% Placement Support
  • 10+ Experienced Professionals
  • Flexible Batch Timings
  • Minimum Batch Size
  • Student Referral Bonus
  • Easy Accessible Locations

Job opportunities in ERP CRM

ERP CRM is growing field. Currently large number of openings for ERP CRM. We are supporting the student to place in a company.

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ERP CRM Training Syllabus in India

  • Over view of CRM Architecture
  • Business Partner
  • Business categories
  • BP Roles & Grouping, BP Relationships
  • Business partner Hierarchy
  • Organizational Management
  • Organizational Model, Org Determination
  • Territory Management
  • Territory Hierarchy Levels
  • Product Master
  • Attributes & Set Type, Hierarchies & Categories,
  • Product types, Maintain Products
  • Transactional Processing
  • Business Transactions
  • Item Category
  • Activity Management
  • Business Activities
  • Partner Processing
  • Partner Functions, Access Sequence, Determination Procedure
  • Actions
  • Action Profile, Conditions
  • Pricing
  • Condition Techniques and condition types
  • Billing
  • Billing Unit, Billing Type, Billing Document
  • Easy Enhancement Work Bench

CRM User Interface(Web UI)

  • UI concepts and UI V’s ERP GUI
  • Business roles
  • Authorization roles
  • Navigation bar profile
  • Work center link group
  • Direct links and logical links
  • Enhancing the existing business roles
  • Linking business role to org model
  • Transaction launcher

Marketing

  • Marketing Planner & Campaign Management
  • Marketing Calendar
  • Personalized Mail Forms
  • Segment Builder
  • Customer Segmentation, Attribute List, Info sets
  • Product Proposals
  • Campaign Automation
  • External List Management
  • Lead Management
  • Lead Questionnaire

Sales

  • Opportunity Management
  • Copying Controls
  • Sales Cycle, Tools – Buying Center & Sales Agent
  • Quotation management
  • Order Management
  • Special functions in quotation and order management
  • Contract management
  • Rebate management

Service

  • Installed Base management
  • Installed Categories
  • IB Components
  • Objects, Object Family
  • Assign Object Family to IB Category
  • Service agreements and service contracts
  • Service plans, SLA Profiles and Response and Availability Times
  • Service order management
  • Complaints and Returns
  • Warranty claims

Interaction Center(Web Client)

  • Agent Function and Processing IC
  • Agent Inbox
  • IC Web Clint Profile
  • IC Web Clint Functions
  • IC Manager Portal
  • Communication Architecture
  • Rule Polices like ERMS and IDI (Intent Driven Interaction)
  • Launch Script
  • Broad cast massage
  • Alerts

Middleware

  • Middleware overview
  • Administration Console
  • Business Objects
  • Customizing Objects
  • Condition Objects
  • B Doc Modeler, B Doc Messages
  • Replication & Realignment
  • B Doc Types,
  • Initial data load, Delta load & Synchronization
  • Queue registration
  • Error Handling and Monitoring
  • INTEGRATION BETWEEN R/3 & CRM

Our ERP CRM Trainers

  • More than 10 Years of experience in ERP CRM Technologies
  • Has worked on multiple realtime ERP CRM projects
  • Working in a top MNC company in India
  • Trained 2000+ Students so far
  • Strong Theoretical & Practical Knowledge
  • ERP Certified Professionals

ERP CRM Placement Training in India

  • More than 2000+ students Trained
  • 96% percent Placement Record
  • 960+ Interviews Organized

ERP CRM Training batch size in India

Regular Batch ( Morning, Day time & Evening)
  • Seats Available : 8 (maximum)
Weekend Training Batch( Saturday, Sunday & Holidays)
  • Seats Available : 8 (maximum)
Fast Track batch
  • Seats Available : 5 (maximum)

Building Corporate Career in ERP CRM

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